Pro Active Support Packages

We manage your website so you can manage your business!

Our optional support packages are designed to give you the help you need without you having to worry about hourly rates and how much things are going to cost. As your website partner we will work to keep your website fresh and performing for your organisation.

  • Tech Support

    This package is for clients who like to manage their own content and just require priority technical assistance.

  • Technical + Content

    This package is for clients who would like us to manage content updates, includes the technical support package.

  • Ecommerce Support

    Our Ecommerce support package includes specialised content management and technical support.


Compare Packages

*(Minimum 12 Month Contract)

Included in the package...

1 2 3
Content Management System (CMS) Upgrades & Security
We periodically update your web sites content management system so that it remains stable and protected from viruses and hackers.
Priority Service
Your requests go straight into our priority system so your work will jump the queue.
Email Account Support
Your hosting includes email accounts. From time to time you will need new email accounts and help setting these up on your devices.
CMS Phone Support
We are here for phone support when you need advise updating your content and adjusting the CMS settings.
Monthly Google Analytics & Goals Report
We will set up your Google Analytics account with conversion goals and each quarter we will send you a report of your web site’s performance.
CMS Training as Required
We are here to train new staff as required on how to maintain your content using the CMS.
Monthly Keyword Ranking Report
How is your site ranking against your competitors? Our quarterly report will show how your site is going & give you clues about how to improve your ranking.
Unlimited CMS Content Updates (Excludes Graphic Design & Ecommerce Products)
We will add content, new staff, new locations, slides, pictures, articles... any content updates you can think of. A great way to keep your site looking fresh, consistent and up to date.
Reduced Graphic Design & Programming
Design $25 p/h OFF Programming $25 p/h OFF.
Bulk Product Updates / E-Commerce
We will manage bulk updates of your product inventory / catalogue.

Sign up for a support package

1300 Web Pro - Support Package

1300 Web Pro - Support Package

Get Started

Request and book a FREE Consultation to receive a Quote and Start a Project.

The Process

Arrange a Consultation

We provide a Quote

We start work on your Project


Leave me blank...

Customer Support

With dedicated support specialists 1300 Web Pro is able to partner with your business for anything digital.

Client Support

Are you an existing customer requiring support?

  • Email Set Up

    Email set up instructions and Webmail Link.

  • Send Files

    Need to send us some pictures or video? Use this link to upload your files directly to us.

  • Remote support tool

    Existing clients can use the below link to launch our Remote Support tool.

Pro-Active Support Plans

Like a car, your website needs some regular attention to stay at its best. Our support packages are designed to keep your website current, relevant, ranking on Google and continually improving from launch date to its last day.

Find out more about Pro-Active Support Plans

Log a job

Complete the form below to reach our friendly team.
Leave me blank...

Get in Touch.

We are happy to help and would love to hear from you. Get in touch with us today!

Contact Details

Phone 1300 932 776 

Toowoomba 22 / 489 South St Toowoomba QLD 4350

Gold Coast 14 / 17 Karp Court Bundall QLD 4217

Mail PO Box 2773 Toowoomba 4350


Social Media Channels

 


Complete the form below to reach our friendly team.
Leave me blank...
Toowoomba Map Image
Gold Coast Map Image