Mail Settings

Incoming Server

1300 Web Pro's incoming mail server is: 

E-mail clients can be configured to connect using either the IMAP or POP3 protocols.

Some of our longer term clients may have incoming server usernames that are not the email address. They are hyphenated in the format: abc-john.

Newer clients may have the email address as the username.

If you are uncertain what format your username is in, or what your username is, please contact our support team.

Outgoing Server

The outgoing server is supplied by your Internet service provider.

Common ISP outgoing SMTP servers are as follows:

Any Telstra

1300 Web Pro operates a webmail server located at:

Please ensure the username is used to login (not the email address).


Microsoft Office 365 and GSuite

Some 1300 Web Pro customers may use Microsoft Office 365 or Google Apps. The above settings do not apply in these cases.

Get Started

Request and book a FREE Consultation to receive a Quote and Start a Project.

The Process

Arrange a Consultation

We provide a Quote

We start work on your Project

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Customer Support

With dedicated support specialists 1300 Web Pro is able to partner with your business for anything digital.

Client Support

Are you an existing customer requiring support?

  • Email Set Up

    Email set up instructions and Webmail Link.

  • Send Files

    Need to send us some pictures or video? Use this link to upload your files directly to us.

  • Remote support tool

    Existing clients can use the below link to launch our Remote Support tool.

Pro-Active Support Plans

Like a car, your website needs some regular attention to stay at its best. Our support packages are designed to keep your website current, relevant, ranking on Google and continually improving from launch date to its last day.

Find out more about Pro-Active Support Plans

Log a job

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Get in Touch.

We are happy to help and would love to hear from you. Get in touch with us today!

Contact Details

Phone 1300 932 776 

Toowoomba 22 / 489 South St Toowoomba QLD 4350

Gold Coast 14 / 17 Karp Court Bundall QLD 4217

Mail PO Box 2773 Toowoomba 4350

Social Media Channels


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