Our Team

Meet the team behind the launch

We are proud to have all our talent under one roof so we can handle your project from conception to launch. Our team of specialists come from diverse backgrounds and capabilities, all working together to deliver you the best results.

Brendan McDonald

Company Director

Brendan is our marketing secret weapon and one half of our fearless leadership team.

With 14 years’ experience in the game, he uses his expertise to help our clients discover and maximise opportunities for their business, creating strategies and campaigns designed to help turn ideas into profit. With a past that included a role as Marketing and Export Manager for Dingo Australia, Brendan has superhero-level experience in developing markets throughout Australia and overseas through both traditional and digital marketing. What Brendan doesn’t know about marketing online isn’t worth knowing, so give him a call and pick his brain! When he’s not busy being a marketing genius, Brendan can be found wrangling his twin toddlers.

James Deck

Company Director

Half of our heroic leadership team, James founded 1300 Web Pro in 2004 having left his native Canada to take up life as a full blown Aussie.

The fountain of knowledge for all things technical, James loves nothing more than to work with our clients to find ingenious and creative ways to bring their ideas to life using cutting edge digital technology. Splitting his time between our Gold Coast and Toowoomba offices, James spends his downtime with his two beautiful black labs, Maebe and CC.

Kara Smith


Kara is the glue that holds us all together.

The master of all our accounts and HR duties.  A woman of many talents, Kara has had a varied career as a photographer and event stylist before joining the team in 2016. At home she enjoys cooking and hanging out with her dogs but she has a secret wild side which you might discover if she whizzes past you on her Harley Davidson!

Gareth Mason


Gareth spends his days making your website dreams come true.

Trained in visual art & design and interactive media, Gareth has been pushing pixels for over 15 years, and is happiest when creating digital products that allow for a deeply satisfying user experience. 

In his previous life, Gareth also worked in the printing world and as a freelancer, joining our team in 2015. Gareth’s eclectic range of interests include rock climbing (the real ones not the plastic ones), playing guitar in bands, filmmaking and riding his motorbikes. But, let’s face it, his fun-loving two-year-old son means the time for these interests is now seriously limited. 



Teeka Rahman

Client Solutions Manager

You’ll never wonder what is happening with your project with Teeka on the case.

Co-ordinator extraordinaire, Teeka will be your point of contact on most projects, keeping the task on track within the team and making sure you’re kept in the loop. With a background in Marketing and Public Relations, Teeka joined our team in 2017. Another of our office ‘dog people’, Teeka likes to hang out with her fur baby, Jango, and spend time slaying monsters in Witcher or exploring the fantasy worlds of her other favourite video games.

John Hewitt

Digital Marketing Specialist

If you want your business to lead the way online, you’ll be wanting to speak to John -  The Guru of the Internet.

Our Digital Marketing Specialist, John will work with you to design a digital marketing campaign using Facebook and Google Adwords that will have you standing high above the crowd, carefully targeting your key audiences with advertising designed to increase your business with measurable results. When he’s not being the Master of Facebook, you’ll find John at the gym or playing his collection of electric guitars.

Tristan Lostroh

Software Engineer

Tristan’s brilliant brain is hardwired to turn big ideas and rough outlines into fully-featured, hard-working, problem-solving, universe-conquering products.

Working mostly on some of our meatier projects, Tristan is based mainly in our Gold Coast office and spends his downtime exercising the left hand side of his brain by producing beautiful furniture and woodwork and designing extraordinary lego creations.

Keith Dickmann

Software Engineer

One of our super clever programming team, Keith uses his expertise to develop our internal intranet and workflow systems.

Joining the team part-time in 2017, Keith is a video gamer in his spare time and has been playing ‘Final Fantasy 14’ since 2013. How’s that for commitment!

Lindsey Kidman

Graphic Designer

Creative genius, Lindsey, is our graphic design whiz.

Lindsey works on our clients’ websites and print collateral, finding ways to spectacularly showcase and promote their brand. She’ll often be the one behind the video camera, filming and editing engaging social media and web content. A dab hand with a pencil, Lindsey relaxes by spending time in nature with her sketchbook.

Ryan Paroz

Software Engineer

Another of our crack team of programmers, Ryan writes the code for some of our complex applications and highly innovative websites.

Joining our team in 2016, Ryan is infamous in the office for being able to solve a Rubix Cube in under 2 minutes, a skill he learned from watching YouTube and practicing….a lot! He also enjoys treading the boards as a musical theatre performer, actor and singer. Bravo Ryan!

Kirsten Bartholomew

Project Manager

Once upon a time, Kirsten thought she was going to grow up to be a vet.

Fast-forward to now and, instead, she has almost 15 years’ experience in marketing and business management, but her concession to her childhood dream is a slightly neurotic pup called Hattie. In her own mind she is something of a puppet master, helping to co-ordinate some of the company’s larger projects. Her deeply held obsession for coining the perfect phrase finds Kirsten also working on grant applications and jumping in to help with content when needed. On the side you’ll find Kirsten desperately trying to rack up the word count on her first novel and chasing madly after her energetic toddler. 

Ella Wright

Content Specialist

Our brilliant wordsmith, Ella, is one of our team of Content Specialists.

With a background in journalism and marketing, Ella will work with you to craft beautifully worded copy for your website, email or social media content.

Ella joined our team in 2017, and immediately fit right in because, you guessed it, she’s another marvelous dog fanatic. We do like cat people too. Promise. Ella also loves the beach and hits the surf whenever she can. 

Alice Austin

Team Support

Our all-rounder, Alice, supports the team through all stages of projects.

Joining the team in 2018, Alice has a background in Design, Marketing and Client Support. Alice will often be the first point of contact for support on your website and with her broad range of skills she will jump in and help the team where needed.

Alice loves skiing... on snow and water! She spends her spare time camping and visiting her homeland; New Zealand, for a dose of fresh mountain air.

This could be you!

Newest Team Member

Want to join our genius team of creators, brains, inventors and dog lovers? 

We are always on the lookout for dazzling new team members. If that’s you, check out our careers page. We’ll even forgive you if you prefer cats… 

Check out Careers @ 1300 Web Pro!

Get Started

Request and book a FREE Consultation to receive a Quote and Start a Project.

The Process

Arrange a Consultation

We provide a Quote

We start work on your Project

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Customer Support

With dedicated support specialists 1300 Web Pro is able to partner with your business for anything digital.

Client Support

Are you an existing customer requiring support?

  • Email Set Up

    Email set up instructions and Webmail Link.

  • Send Files

    Need to send us some pictures or video? Use this link to upload your files directly to us.

  • Remote support tool

    Existing clients can use the below link to launch our Remote Support tool.

Pro-Active Support Plans

Like a car, your website needs some regular attention to stay at its best. Our support packages are designed to keep your website current, relevant, ranking on Google and continually improving from launch date to its last day.

Find out more about Pro-Active Support Plans

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Get in Touch.

We are happy to help and would love to hear from you. Get in touch with us today!

Contact Details

Phone 1300 932 776 

Toowoomba 22 / 489 South St Toowoomba QLD 4350

Gold Coast 14 / 17 Karp Court Bundall QLD 4217

Mail PO Box 2773 Toowoomba 4350

Social Media Channels


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